Terms & conditions

Brioni Granite is a supplier and fabricator of natural and engineered stone based in St. Louis, Missouri, trading through www.brionigranite.com. You can reach us on (314) 638-0500 or at info@brionigranite.com during business hours.

Quotes are based on the plans, sketches or measurements you give us and are valid for 30 days unless the quote says otherwise. Final figures are confirmed after we digitally template your cabinets, and square footage, edge work, cut-outs and material availability can change the price.

Slab prices move with our containers. A quote does not hold a slab — a piece is only reserved once a hold is confirmed in writing or in your customer portal.

A deposit is required before fabrication begins. The balance is due on completion unless we have agreed different terms in writing. Card payments are processed by our payment provider; we never see or store your full card details.

Material remains our property until the invoice is paid in full.

Granite, quartzite and marble are natural products. Veining, movement, pitting and color vary from slab to slab and between photographs and the real piece. Photos on www.brionigranite.com and in your portal are a guide — we always recommend seeing the actual slab in our warehouse before we cut.

Engineered and sintered surfaces can also vary between production batches. Seam placement is shown on your drawing for approval; some seams are unavoidable because of slab size and access.

Templating happens once your cabinets are set and level. Nothing is cut until you approve the shop drawing. Changes after approval may add cost and time.

On install day the work area must be clear and accessible. We are not responsible for plumbing, electrical or gas disconnection and reconnection, tile or drywall repairs, or damage caused by unlevel or unsuitable cabinets and substructures.

Dates we give are our best estimate and are not guaranteed. Weather, container delays, cabinet delays and site readiness all affect the schedule. We keep you updated through your portal, by email or by text.

We warrant our fabrication and installation workmanship for one year from install. The warranty does not cover damage from misuse, heat, impact, harsh chemicals, staining, settlement of the building, or work altered by anyone else. Natural variation is not a defect.

Manufactured surfaces carry the manufacturer’s own warranty, which we register or pass on to you where it applies.

Remnants are sold as seen, in the size and condition shown. Offcuts from your job remain our property unless we agree otherwise in writing.

Program description. Brioni Granite sends text messages about your enquiry, quote, slab holds, templating and installation appointments, delivery and job updates, and replies to questions you send us. This is a conversational service between you and our shop — not a marketing blast.

Consent. By giving us your mobile number on www.brionigranite.com, on a quote request, in your customer portal, or in person, you agree that Brioni Granite may contact you by text at that number. Consent is not a condition of any purchase. You may ask us to call or email instead at any time.

Message frequency. Message frequency varies with the stage of your project — typically a handful of messages around quoting, templating and install day.

Cost. Message and data rates may apply. Brioni Granite does not charge for text messages; your mobile carrier’s standard rates apply.

Opting out and help. Reply STOP to any message to stop receiving texts from us. You will get one confirmation message and no further texts. Reply HELP for help, or call us on (314) 638-0500. You can opt back in at any time by texting us again or asking the shop.

Carriers and delivery. Mobile carriers are not liable for delayed or undelivered messages. Texting is not a secure or guaranteed channel — for anything urgent, please call the shop.

Your mobile number. We do not sell or rent mobile numbers, and we do not share mobile numbers or text-message consent with third parties or affiliates for their own marketing. Numbers are shared only with the messaging provider that delivers our texts on our behalf.

Supported carriers include the major US networks. Availability can vary by carrier and is outside our control.

We email quotes, drawings for approval, invoices and job updates, and we give you a private customer portal link. Keep that link to yourself — anyone with it can see your project. We never ask for your password or card details by email or text.

We collect only what we need to quote and complete your work: your name, contact details, address, project details and photos of your job. We keep it for our records and legal obligations, and we do not sell it. Photos of finished work are only published on www.brionigranite.comwhen we have your say-so.

To ask what we hold, or to have your details removed, contact us on (314) 638-0500 or info@brionigranite.com.

Photographs, drawings, slab listings and text on www.brionigranite.com belong to Brioni Granite and may not be reused without our permission. Stock quantities and colors shown are live from our warehouse system but can change during the day — availability is confirmed when a hold is placed.

We may update these terms as our services change. The version on www.brionigranite.com at the time you accept a quote is the one that applies to your job. These terms are governed by the laws of the State of Missouri.